Warehouse Manager (3PL & Replenishment)

Location

Fully Remote (Open to candidates based in South Africa, Egypt, the Philippines, and other locations with sufficient overlap with UK/US business hours)

Reports To

Logistics Team Leader

Direct Reports

Operational Assistant(s) – 3PL & Replenishment

Markets Supported

• United States

• Canada

• United Kingdom

• Europe

• Strategic input into future China-based centralised warehousing

Role Overview

We are seeking a highly analytical, commercially minded, and proactive Warehouse Manager to oversee the day-to-day performance of an international third-party logistics (3PL) network while driving strategic warehousing and inventory initiatives.

This position combines operational warehouse management with commercial analysis, requiring the successful candidate to evaluate logistics solutions, identify cost-saving opportunities, optimise inventory performance, and provide data-driven recommendations to senior leadership.

The ideal candidate will possess advanced Excel and Power BI skills and demonstrate practical experience using AI tools such as ChatGPT , Claude , or similar platforms to automate reporting, improve operational efficiencies, and streamline analytical processes.

Requirements

Key Responsibilities

3PL & Warehouse Management

• Manage relationships with third-party logistics providers (3PLs) across the US, Canada, UK, and Europe.

• Analyse, cost, and implement new 3PL partnerships in existing and new international markets.

• Oversee warehouse inventory management, ensuring efficient storage layouts and picking processes.

• Maintain inventory accuracy across all warehouse locations.

• Ensure inventory systems are updated in real time.

• Coordinate annual stock counts and investigate stock variances.

• Work closely with Finance, warehouse partners, and auditors during stock reconciliation processes.

• Develop, monitor, and improve warehouse KPIs.

• Ensure all third-party logistics providers consistently meet agreed Service Level Agreements (SLAs).

Fulfilment, Courier & Amazon Operations

• Coordinate daily order fulfilment across international warehouses.

• Ensure all customer orders are accurately prepared and dispatched by warehouse partners.

• Select the most cost-effective courier solutions while maintaining required delivery timelines.

• Recommend the most suitable fulfilment methods across:

• Amazon FBA

• Amazon FBM

• Website Orders

• eCommerce Platforms

• Trade Customers

• Maintain working knowledge of Amazon Seller Central, Amazon FBA, Amazon FBM, and Amazon Global Logistics (AGL).

• Support replenishment planning across Amazon fulfilment centres.

Commercial Analysis & Strategic Projects

• Develop and manage annual warehouse forecasts, including:

• Inbound volumes

• Outbound volumes

• Storage requirements

• Warehouse resource planning

• Manage peak season forecasting.

• Evaluate the commercial viability of establishing a centralised international warehouse.

• Assess global warehousing and distribution options.

• Analyse shipping routes, freight costs, warehouse costs, and shipment timing.

• Identify new warehouse and logistics opportunities.

• Prepare business cases and strategic recommendations for senior management.

• Reduce or eliminate port demurrage charges.

• Lead investigations into damaged or faulty inventory and communicate findings to the Supply Chain team.

Required Skills & Experience

Essential

• Minimum 3 years' experience managing international logistics and third-party warehouse operations.

• Strong experience managing multiple 3PL partners.

• Advanced Microsoft Excel skills, including:

• Complex formulas

• Pivot Tables

• Data analysis

• Strong Power BI experience.

• Excellent analytical and commercial decision-making abilities.

• Experience preparing business cases and presenting recommendations to senior management.

• Working knowledge of:

• Amazon Seller Central

• Amazon FBA

• Amazon FBM

• Amazon Global Logistics (AGL)

• Experience managing supplier relationships and monitoring SLA performance.

• Excellent written and verbal communication skills.

• Comfortable presenting operational data to senior stakeholders.

• Highly organised with the ability to work independently in a fully remote environment.

• Proven experience improving warehouse and inventory processes.

• Practical experience using AI tools such as ChatGPT or Claude to automate reporting or improve operational workflows.

Desirable

• Experience using SAP ByDesign or another ERP system.

• Previous people management experience.

• Experience with China-origin international freight.

• Understanding of customs procedures.

• Experience managing courier accounts.

• Experience evaluating fulfilment channels across:

• Amazon FBA

• Amazon FBM

• Website fulfilment

• eCommerce platforms

• Trade distribution

Originally posted on Himalayas