TECHNICAL PROGRAM MANAGER

About Toolbox

Toolbox is a Technology company founded in 2013. Our Vision is to Become the fastest Technology Solutions Provider across industries and our Mission is to “Act as the key business partner across industries by enabling the generation of new profitable business through the use of our unique know how to develop technology”. We deliver SPEED.

Our current successes are in the online TV industry. We provide a wide range of products covering User Authentication & Authorization Services, Content Aggregation & Distribution and App Development for End Users, aimed to Content Providers and Multiple Services Operators.

We are a product company, our goal is to guide and accompany market development, building solutions which can be leveraged by as many clients as possible. Our products are used by hundreds of Content Providers and Service Operators in the five continents: WARNER MEDIA, NBC UNIVERSAL, SONY, ATRESMEDIA, PARAMOUNT, DIRECTV among them. 90% of internet traffic related to Online TV in Latin America goes through Toolbox.

What are we looking for?

The Technical Program Manager oversees the planning, implementation, and tracking of specific mid and long term projects with specified deliverables. Demonstrated experience in several business domains, preferred around the Media/Entertainment and/or Software Development industry.Works as a liaison between Toolbox and B2B customers and is responsible for project deliverables to achieve agreed-upon milestones.The Technical Program Manager oversees the planning, implementation, and tracking of specific mid and long term projects with specified deliverables. Demonstrated experience in several business domains, preferred around the Media/Entertainment and/or Software Development industry.Works as a liaison between Toolbox and B2B customers and is responsible for project deliverables to achieve agreed-upon milestones.

Duties and Responsibilities:

• Make straight-to-the-point brief decks and presentations

• Absorve, condense and communicate project risks and status

• Work with C-level internal and external from a neutral position

• Know when to talk and when to withdraw from conversation

• Set a meeting agenda and avoid topic drifting.

• Expose problems and issues with alternative solutions showing understanding of the root cause

• Make good use of the team's time leaving time aside for deep focused work for the projects to move forward.

• Ability to separate, differentiate and isolate architecture, business and project decisions

• High level understanding of SDLC, development, infrastructure, QA and Security

• Ability to identify and analyze technical requirements or issues when necessary to avoid overload of development teams

• Confront and resolve technical challenges, configure requirements, or analyze technical issues when necessary

Minimum Requirements:

• 3+ years of experience as a program or project manager in technology initiatives

• Experience coordinating cross-company teams and different functional areas like Engineering

• Product and Operations.

• Strong communication skills. A direct, short, unambiguous and cordial style is preferred.

• Advanced English and Portuguese (written and verbal skills)

• Iterative and incremental agile project planning expertise. Specially oscillating between high and low level layers. Including deadlines and dependencies.

What will you get from us? We know that extraordinary people do not choose their jobs based only on the benefits, but we make a great effort to make sure that each of us who are part of Toolbox can achieve success and improve every day.

About the Team Besides hiring the best tales, we believe diversity in terms of perspectives, ideas and cultures helps creating the best products and solutions. At Toolbox we work with cutting edge technology to build robust, high availability systems, able to handle high load and concurrency. We look for people bringing fresh ideas from the high concurrency system design, non-structured data organization, distributed computing, API design and Mobile areas.

As a Technical Program Manager, you will play a key role in connecting our teams, technology, and customers, helping complex projects move forward and ensuring alignment across different stakeholders. You will work closely with Engineering, Product, Operations, and B2B customers, bringing clarity to priorities, anticipating risks, and turning technical and business challenges into actionable plans.

We are looking for someone who can navigate both high-level conversations and technical discussions, communicate clearly, and create the right environment for teams to focus and deliver.

Toolbox will always be a technology company. We hire people throughout the technical spectrum, who impact the lives of millions of people through their work.

Originally posted on Himalayas